We are an out-of-network provider for most insurances. We are currently in network with Aetna and Optum via a third party billing company. All insurance based clients are responsible for their co-payment until their deductible is met. If you do not have these providers than payment is made by the client on the day of the session. 

If you would still like to work with your insurance, your insurance company may provide some reimbursement. We encourage you to contact your insurance company and inquire if they offer out-of-network telehealth mental health benefits. Ask your insurance company what percentage of the bill will be covered by an out-of-network provider, how many sessions will be covered, and has your deductible has been met for the year. To help, I can provide a monthly superbill receipt that you may submit to your insurance for reimbursement. 

We accept all major credit cards and HSA and FSA cards.

The benefit of receiving out-of-network services is that your treatment is not dictated by tight restraints of managed care companies. Insurance companies require a mental health diagnosis for payment and keep records of treatment. This may or may not be helpful to many clients. 

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical or mental health service. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 368-1019